Dental Front Office Staff

At Carolinas Dentist – Wilmington, we operate at a fast-paced, high level of efficiency while providing the best patient experience. Not only do we provide top-tier patient care, but we also cultivate an environment where team members can flourish both professionally and personally. Our team is self-driven, goal oriented, and humbly confident; all while being a funergetic, competitive, and relationship based.

As a Front Office staff member, you play an important role in our office and  perform a wide range of responsibilities, to include:

• Schedule and confirm patient appointments.
• Veriify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultation with patients when new treatment plans are presented, as applicable.

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.